Shipping & Customs
Velarda provides worldwide shipping to ensure our collections reach you, wherever you are.
Delivery Times & Costs
Orders are typically processed within 1-3 business days. Once your order has been shipped, you will receive a tracking number via email.
| Region | Standard (10-15 Days) | Express (5-7 Days) |
|---|---|---|
| United States | Free on orders over $59 | $15.90 |
| Europe & UK | Free on orders over $59 | $15.90 |
| Rest of the World | $9.90 | $15.90 |
Customs, Duties & Taxes
Import Duties Information
Velarda ships from our international fulfillment centers. Please note that for international orders, import duties, taxes, and fees are not included in the item price or shipping cost at checkout.
- Recipient Responsibility: These charges are the recipient's responsibility and will be collected by the carrier at the time of delivery.
- Customs Policies: Customs policies vary widely from country to country. We recommend contacting your local customs office for specific information before placing an order.
- Refusal of Packages: If a package is refused due to customs charges, the original shipping fee and any return costs incurred will be deducted from your refund.
Order Tracking
Once your order is on its way, you can monitor its progress through our Tracking Page. Please allow 24-48 hours for the tracking information to update after you receive the confirmation email.
Important Notes
- We cannot ship to P.O. Boxes or APO/FPO addresses at this time.
- During peak seasons (Sales, Holidays), processing times may be slightly extended.
- Shipping delays caused by customs clearance processes or extreme weather are beyond our control, but we will assist you in coordinating with the carrier.
Questions? Contact our support team at support@velarda.com